Frequently Asked Questions

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We accept the following forms of payment at all locations:

• Cash
• Credit/debit including Visa, Mastercard, American Express, and Discover
• Venmo 
• Apple Pay
• Zelle
• Cash App
• PayPal

You do not need an appointment. We provide a high-quality car cleaning on your schedule. 

Our standard interior/exterior car wash is typically completed in under 30-60 minutes. It is depending the package.

If for any reason you are not satisfied with your car wash, please find the manager on duty, and he/she will make sure you leave with a brilliant clean and speak with the manager-on-duty. 

You get a brilliant clean by our team members without tipping. If you choose to tip a team member, you can do so with cash. 

•  Rain? We are open even when it rains. There is no time like the present to get your car cleaned, especially the interior of your vehicle.
• Cold? Even in temperatures below freezing, we are open. Our equipment is able to safely clean your vehicle during freezing temperatures.
• Holidays? Nova Spa SB is open 362 days a year. We are closed Easter, Thanksgiving Day, and Christmas Day.